We believe that protecting information that is entrusted to us by our customers, visitors to our website and others with whom we communicate is part of our responsibility. This applies, for example, to personal details that you provide us with, such as name, address and date of birth, or information that we obtain through an application or registration for the newsletter. The data is stored within the company Zilch B.V. / Zilch Retail B.V. and only used for the processing of your chosen service, such as sending your order or an online newsletter. Personal data are carefully processed and secured by us, while we comply with the requirements of the privacy legislation (AVG/GDPR). The website of Zilch B.V. / Zilch Retail B.V. uses a secure SSL connection. The data will not be sold to third parties. In order to guarantee your privacy, we conclude data processing agreements with parties that process your personal data on behalf of Zilch B.V. / Zilch Retail B.V.


If you sign up for the Newsletter, we will ask you for your first name, surname and e-mail address. The collected data is kept confidential and protected against possible misuse. When you sign up for our newsletter, you simultaneously consent to your data being saved. We use the stored information to inform you about Zilch B.V. / Zilch Retail B.V. This may involve sending information about activities in our stores or making other offers for marketing purposes. If you do not appreciate that your data is being used by Zilch B.V. / Zilch Retail B.V. for direct marketing purposes, you can contact news@zilch.nl. You can also unsubscribe from our newsletter at any time via the unsubscribe link in the e-mail itself.

Privacy on the Internet and Cookies

Every time you visit our website, your (temporary) IP address is automatically recognized and if possible the website or e-mail of origin. We may use this information in the context of fraud prevention and the fight against, prevention and detection of (attempts at) criminal offences. Apart from this, we do not currently place cookies on your computer for functional, analytical or advertising purposes.


The website of Zilch B.V. / Zilch Retail B.V. may contain links to other websites that are not under our control. We cannot take responsibility for the protection of the privacy or content on those websites, but offer the links to make it easier for our visitors to find more information about specific topics.

Right to access and correct personal data

If you have any questions, comments or complaints about us or how we process your personal data, or if you no longer wish us to contact you for direct marketing purposes, please contact us at the address, telephone number or e-mail address below. Furthermore, on request we will provide you with an overview of all information with which your identity can be retrieved, which we have collected and stored about you. You can change, correct or update your personal information or ask us to remove your personal information from our database. We will only send copies of personal information to the e-mail address in our file for the corresponding visitor name. Our contact details are:

Zilch B.V. / Zilch Retail B.V.
Cruquiusweg 96-L
1019 AJ Amsterdam
Telephone number: +31 (0) 20 422 28 66
E-mail address: news@zilch.nl